TrueWater Pod — Privacy Policy

Effective Date: August 21, 2026
Seller: Copyhero LLC dba TrueWater, 16192 Coastal Highway, Lewes, DE 19958, United States
Mail: 440 N Barranca Ave #3696, Covina, CA 91723
Support: info@truewaterpod.com • Phone: +1 (888) 561-6869

What this covers. How Copyhero LLC dba TrueWater collects, uses, and shares information when you visit truewaterpod.com, place an order, or interact with our ads.

We do not sell your personal information for money. We do share limited advertising identifiers with the ad platforms listed in Section 4, which under some U.S. state laws counts as "sharing" for targeted advertising. You can opt out at any time: see Section 7.

1) Who we are

Copyhero LLC dba TrueWater, 16192 Coastal Highway, Lewes, DE 19958, United States, is the controller of the personal information described here. Contact us at info@truewaterpod.com or +1 (888) 561-6869.

2) Information we collect

You give us	Name, shipping and billing address, email address, phone number, and order details. Payment card details are entered on our checkout and passed to our payment processor; we do not store full card numbers.
Collected automatically	IP address, device and browser type, operating system, referring URL, pages viewed, and actions on the site (such as viewing a product or starting checkout), collected with cookies and similar technologies.
From advertising partners	Click identifiers and campaign data that tell us which ad brought you here, so we can measure whether that ad worked.

3) How we use it

To take, ship, and support your order, including returns and refunds.
To manage a subscription if you chose auto-refill, and to send you the reminders described in the Subscription & Recurring Billing Terms.
To send order and, if you opted in, marketing messages by email or text.
To measure and improve our advertising, and to show ads to people likely to be interested.
To prevent fraud and abuse, and to meet our legal and tax obligations.

4) Who we share it with

We share only what each partner needs to do its job. We do not sell your information.

Payments	Tradone Limited (Hong Kong) and our card processors, to take payment. Your card statement may show the processor rather than our brand name.
Fulfilment	Warehouses and carriers, to pick, pack, and deliver your order and provide tracking.
Advertising and analytics	AppLovin (Axon), Meta, Google, and TikTok, through pixels and SDKs on this site. They receive events such as page views, product views, and purchases, together with online identifiers and, in hashed form, contact details, so that conversions can be attributed and ads targeted. Each of these companies uses that data under its own privacy policy.
Messaging	Our email and SMS providers, to send the messages you asked for.
Legal	Authorities, advisers, or an acquirer of the business, where the law requires it or a transaction makes it necessary.

5) Cookies and similar technologies

We use cookies that are necessary for the site and the checkout to work, plus analytics and advertising cookies and pixels from the partners in Section 4. You can block or delete cookies in your browser; if you block the necessary ones, the checkout may not function.

6) How long we keep it

Order records are kept for as long as tax and accounting law requires (generally seven years). Marketing contact details are kept until you unsubscribe. Advertising and analytics identifiers are kept for the retention period of the platform concerned, usually no more than 24 months.

7) Your choices and rights

Opt out of targeted advertising, or of "sale"/"sharing" as defined by U.S. state law: email info@truewaterpod.com with the subject "Do Not Sell or Share My Personal Information". You can also use the industry opt-out tools at optout.aboutads.info and optout.networkadvertising.org, and your browser's Global Privacy Control signal, which we honour.
Access, correct, delete, or receive a copy of your personal information: email info@truewaterpod.com. We reply within 45 days and will not discriminate against you for asking.
Stop marketing: use the unsubscribe link in any email, or reply STOP to a text (see our SMS Terms).
Stop a subscription: that is a separate request, described in the Subscription & Recurring Billing Terms.

8) Children

This site is for adults. We do not knowingly collect information from anyone under 16; if we learn that we have, we delete it.

9) Where your data is processed

We are based in the United States and use service providers in the United States, the European Union, and Hong Kong. Where information leaves your country, we rely on the safeguards our providers have in place.

10) Security

The site and checkout use encryption in transit, and access to order data is restricted to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11) Changes

If we change this policy we will post the new version here and update the effective date at the top.

12) Contact

Copyhero LLC dba TrueWater, 16192 Coastal Highway, Lewes, DE 19958 — info@truewaterpod.com — +1 (888) 561-6869.